Thank you for calling Bolster - DeHart Inc. Heating & Air Conditioning to service your heating/cooling products. We value you as an important customer and would appreciate your comments and suggestions regarding your recent Service Call. As you complete our survey you will be helping us with every concern we have from your initial request for service to the final completion. Each section has a space for your personal comments that will help us evaluate our call takers, dispatchers and technicians.

When you return the online survey we will use this information to make the improvements to make our Service Department professional and strive to be Pittsburgh's best. In addition you will receive a coupon for 5% off your next maintenance/emergency service call.

First Name
Last Name
Street Address
Apartment #
City
State
Zip Code
Home Phone
Work Phone
Email Address
[1] When you contacted bdi for service was your call handled courteously, efficiently and professionally?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[2] Did the technician arrive when promised?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[3] Was the technician neat and clean?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[4] Did the technician answer your questions to your satisfaction?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[5] Was the work performed to your satisfaction?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[6] Was the price fair for the value received?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[7] Will you use BDI again for service?
1-Strongly Disagree 2 3 4 5-Strongly Agree
[8] Would you recommend BDI to a friend or neighbor?
1-Strongly Disagree 2 3 4 5-Strongly Agree
Comments
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Thanks again for your valuable input.