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The NATE Patch

Look for the NATE Patch

Consumers demand technician excellence, and NATE-certified technicians deliver.

What is NATE?

NATE stands for North American Technician Excellence, and it's the only nationwide certification program accepted by the entire heating, ventilation, air conditioning, and refrigeration (HVACR) industry – contractors, manufacturers, the Air Conditioning Contractors of America (ACCA), and technicians themselves.

Are all HVACR technicians certified by NATE?

NATE is a voluntary certification program designed to ensure that qualifying technicians have a core set of competencies and can be trusted by the consumers who hire them. NATE is the culmination of several years' worth of work by ACCA and other industry organizations to establish one single, nationwide certification.

Over the past few years, NATE has grown considerably. More than 20,000 technicians have been NATE-certified and the list continues to grow. With a strong endorsement from the leading manufacturers of HVACR equipment, NATE certification is the standard by which all technicians should be judged.

Don't you want third-party reassurance that the technician in your home is a capable, qualified individual?

Nearly 90 percent of consumers do. Ask your contractor if he or she employs NATE-certified technicians, and request that only NATE-certified technicians service your system. Some contractors choose to show off their NATE-certified status in ACCA's online Contractor Locator, and others do not. Be sure to ask.

Is the NATE certification really meaningful?

Yes! The NATE certification is rigorous and voluntary. There are other third-party certification programs out there, but they have suspiciously high "pass" rates. NATE has the lowest pass rate and is the only nationwide certification program endorsed by the HVACR industry across all levels. Technicians, contractors, manufacturers, utilities, educators, wholesalers, and leading industry trade associations support NATE, and industry organizations such as ACCA have helped develop the tests to ensure they maintain high professional standards.

In short ... ask for NATE-certified technicians. And look for the NATE patch!

© Air Conditioning Contractors of America Association, Inc., www.acca.org. Reprinted with permission

What people are saying…

  • From start to finish; diagnosis of our dead AC to sales presentation and installation of our new system – everything was so professional.

    — D. O'Keefe, Wexford

  • Installers did an exceptionally neat, well-thought out, professional installation.

    —J. DiCole, Monroeville

  • We appreciate the personalized attention & prompt response to calls. We also appreciate the care the technicians take when working inside the house, like spreading dropcloths and wearing booties over shoes.

    —M. and L. Murphy, Sewickley

  • Prompt service, Saturday installation was great. Servicemen were polite, efficient and did a grat job.

    —S. and D. Buzzard, Pittsburgh

  • We are well pleased with our new furnace. It is so much more quiet than the old furnace.

    —H. Beard, Allison Park

  • The installation took just over 4 hours and the furnace has been all that we hoped it would be. Installers were professional, courteous and left the basement clean- we didn’t have to do anything.

    —P. and L. Von Bloch, Pittsburgh

  • Your employees and very professional and well-trained. After they left, there was no evidence that they had been there- area was completely clean.

    —J. Gergich, Pittsburgh

  • The servicemen were efficient, personal, tidy and considerate. The installation was timely and went smoothly.

    —S. Clancy, Sewickley

  • Installation was done professionally and the installers paid close attention to detail. Very little mess, Mom liked that. Air quality, heat and cooling excellent. Same type of installation was done at my home. That’s why I gave the job to Bolster-DeHart. Don and his crew and Dave W. are GREAT.

    P.S. The warranty you get on furnace and air conditioner is a BIG PLUS TOO!

    —B. Wannagat, Pittsburgh

  • All employees were courteous, professional and neat.

    —R. Bogel, Pittsburgh

  • Your company has been taking care of our heating and air conditioning needs for more than 10 years and we have been very satisfied with your service.

    —G. Mabunay, Pittsburgh

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